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Which passengers have to get an immigration officer’s permission to enter the UK?

Those passengers who are not EEA citizens. (Unless prior arrangements have been made with the Immigration authorities, these passengers must not disembark until they have been seen by an immigration officer. )

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Does a shipmaster always have to make the Report to UK Customs in person?

A ship approaching the UK and which is required to report to Customs has on board crew members who will be paying off. What action should the master take?